Terms and Conditions

Privacy Policy:

Before you continue using our website, we advise you to read our privacy policy: https://ascendgp.com/privacy-policy

regarding our user data collection. It will help you better understand our practices.

SMS Disclosure:

Please note that, subject to end-user opt-in, ASCEND GP LLC will periodically send SMS Marketing, Customer Care, and Delivery Notifications. Msg volume may vary. Text HELP for more assistance. Text STOP to unsubscribe. Msg&Data Rates May Apply. Carriers are not liable for delayed or undelivered messages.

1. Acceptance of Terms

By accessing or using Ascend Growth Partners LLC's platform, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our platform.

2. Platform Description

Ascend Growth Partners LLC provides a platform for managing and enhancing online reviews for businesses. Our platform includes features such as review request automation, review monitoring, and reputation management. Please note that we do not provide any done-for-you review services directly. Ascend Growth Partners LLC cannot capture reviews without cooperation and support from users.

3. Account Registration

To access certain features of our platform, you may need to create an account. You agree to provide accurate and complete information during registration and to keep your account credentials secure.

4. User Conduct

You agree to use our platform in compliance with all applicable laws and regulations. You are solely responsible for the content you submit and agree not to engage in any conduct that violates the rights of others or disrupts the proper functioning of our platform.

5. Privacy Policy

Ascend Growth Partners LLC is committed to protecting your privacy. Our privacy policy explains how we collect, use, and disclose your personal information. By using our platform, you consent to the collection and use of your information as described in our Privacy Policy.

6. Intellectual Property

All content and materials provided through our platform, including text, graphics, logos, and software, are the property of Ascend Growth Partners LLC or its licensors and are protected by intellectual property laws.

7. Disclaimer of Warranties

Our platform is provided on an "as is" and "as available" basis without any warranties, express or implied. Ascend Growth Partners LLC does not guarantee the accuracy, completeness, or reliability of any content or information provided through our platform.

8. Limitation of Liability

Ascend Growth Partners LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our platform.

9. Modification of Terms

Ascend Growth Partners LLC reserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our platform constitutes acceptance of such changes.

10. Governing Law

These terms and conditions are governed by the laws of the state of Nebraska, United States.

11. Offer Eligibility

All businesses qualify for a free two-week trial and a 30-day money-back guarantee. However, only businesses who have 1,000 previous clients name, email, and phone number saved are eligible for the first 50 reviews free offer.

12. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at [email protected] or visit our website at ascendgp.com.

13. Monthly Subscription Requirement

By subscribing to Ascend Growth Partners LLC’s services, you agree to maintain the monthly subscription fee as specified at the time of signup. This fee is required to keep your website active and accessible.

14. Non-Payment Consequence

If your monthly fee is not paid in full by the due date, Ascend Growth Partners LLC reserves the right to suspend and ultimately terminate your website. Upon termination, all content, data, and site functionality will no longer be accessible.

15. Website Ownership Payment

If you choose to pay in full to gain ownership of your website, this payment covers only the website design, development, and associated content as agreed upon at the time of purchase.

16. Hosting Fee Requirement

Regardless of upfront payment for ownership, a monthly hosting fee is required to maintain your website on our servers. Failure to pay this hosting fee will result in the suspension or termination of website hosting services, making the website inaccessible.

17. Hosting Fee Non-Payment Consequence

If the hosting fee is not paid on time, Ascend Growth Partners LLC reserves the right to suspend hosting services, rendering your website inactive until the hosting fee is fully paid, including any applicable reactivation charges.

Ascend Growth Partners LLC Fulfillment Policy

Pricing and Refund Policy

Ascend Growth Partners LLC offers transparent pricing for all its services. Our pricing plans are clearly outlined on our website and are based on the features and level of service provided. We offer multiple pricing tiers catering to businesses of all sizes and needs. Each plan is priced competitively and offers value-driven features to help businesses effectively manage and improve their online reviews.

Refund Policy

Ascend Growth Partners LLC is committed to customer satisfaction. If you are not completely satisfied with our services within the first 30 days of your subscription, you may request a full refund. Refund requests must be submitted in writing to our customer support team within the specified timeframe. After 30 days, refunds will not be issued, but customers can cancel their subscription at any time, and the service will remain active until the end of the billing cycle.

Cancellation Policy

Customers can cancel their subscription at any time through their Ascend Growth Partners LLC account dashboard or by contacting our customer support team. Upon cancellation, access to Ascend Growth Partners LLC services will remain active until the end of the current billing cycle. No further charges will be incurred after cancellation.

Price Changes

Ascend Growth Partners LLC reserves the right to modify its pricing plans at any time. Customers will be notified in advance of any changes to their subscription fees. Price changes will only apply to future billing cycles and will not affect current subscription periods.

PCI Compliance and Payment Methods

Ascend Growth Partners LLC is committed to ensuring the security of our customers' payment information. Our website complies with the Payment Card Industry Data Security Standard (PCI DSS) to protect against unauthorized access and ensure secure transactions. We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Customers can also choose to pay via bank transfer or PayPal for added convenience.

Policy Updates

Ascend Growth Partners LLC may update its pricing and refund policy from time to time. Any changes to the policy will be communicated to customers via email and will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about our pricing and refund policy, please contact our customer support team at [email protected]. We are here to assist you and ensure that you have a positive experience with Ascend Growth Partners LLC.